If you experience that your computer shows “BitLocker recovery” screen after powering on, it means that the HDD/SDD has been encrypted. Once the PC hardware components have been replaced or BIOS settings have been changed, the system may sometimes show BitLocker recovery screen after turning on your computer.
BitLocker is a Microsoft encryption product that is designed to protect user data on a computer. BitLocker is generally used in business settings, but it is also available to people who want to bolster the security of their personal computers. If a problem with BitLocker occurs, you encounter a prompt for a BitLocker recovery key. If you do not have a working recovery key for the BitLocker prompt, you are unable to access the computer.
According to the official Microsoft definition, your BitLocker recovery key is a unique 48-digit numerical password that can be used to unlock your system if BitLocker is otherwise unable to confirm for certain that the attempt to access the system drive is authorized.
If you get the “Enter the recovery key for this drive” error and luckily you have the BitLocker recovery key for this drive, you can enter the BitLocker recovery key to try to start Windows. If unfortunately, you don’t have the recovery key for this drive, then you need to contact the support team on Microsoft or an expert for troubleshooting.
How to find BitLocker recovery key
1. Open a web browser, log in to Microsoft’s login page, and sign in with your linked email address and password.
2. You should now see the recovery key for your Windows device. If there are multiple entries here, use the Key ID to identify them.
3. Enter the BitLocker recovery key on the Windows device asking for it, and complete the verification.
How to fix “BitLocker recovery key” error
You can try to turn off BitLocker encryption temporarily to fix the “Bitlocker keeps asking for recovery key” issue. Here is how to do that:
1. Type Control Panel in the Search box to open it.
2. Click BitLocker Drive Encryption. Click Turn off BitLocker next to the C drive.
3. Then, you will receive the following message and you need to click Turn off BitLocker again. Then, it will start to decrypt the drive.
How to use command prompt to unlock BitLocker
1. Open BitLocker and press the Esc key for More options. Select Skip this drive at the right corner.
2. Then, select Troubleshoot > Advanced options > Command Prompt.
3. Enter manage-bde-unlock C: -rp recovery key and press Enter.
4. Then, enter manage-bde-protectors-disable C and press Enter.
5. Close the command prompt and restart your computer.
Also read: How to find your Windows 10 Product Key