App Store’s often responsive and easy to use. There are a few instances where you’ll see the error message “Can’t connect to App Store” on your iPhone or iPad. If that’s you, don’t worry, TheGhanaTech.com has outlined several fixes and troubleshoots to rid you of the error so you can do your business on the App Store.
How to fix “Cannot Connect to App Store” on iPhone or iPad
- Retry connecting: The “Cannot Connect to App Store” error message also contains a Retry button below it. You’ve probably tried it already, but just in case you haven’t, try tapping it several times to see if it would connect your iPhone or iPad to the App Store.
- Check App Store servers: Before you blame your Wi-Fi connection or your iPhone for the issue, it’s best first to check if the error is in Apple’s servers. There are rare instances that the App Store error is due to server issues.
- Check your internet connection: This is a no-brainer, but be sure to check that your internet connection is working. Connecting to the App Store requires an internet connection, either through Wi-Fi, cellular data, or via hotspot. You can check by simply launching Safari and checking if you can browse the net. If you’re connected to Wi-Fi, ensure that it’s enabled, stable, and configured properly. The same is true for data and hotspot connections.
- Force quit and relaunch App Store: Temporary glitches may also cause the App Store to crash like any other app. The best way to resolve this is by force quitting the app and relaunching it.
- Toggle Airplane mode on/off: Airplane mode is another magic pill that resolves many connectivity and network issues your iPhone or iPad may have. You must access the Control Center to do this.
- Clear the App Store cache: If the App Store is still not working, try clearing its cache. This can help remove temporary files that may be causing the issue. Like other apps, long lines of code tell the App Store how to function. Software programs use a “cache” to store temporary information. If the cached data become corrupted, it may cause unexpected issues, such as App Store not loading. Clearing out this data will give the app a fresh reset.
- Update to the latest iOS or iPadOS: An outdated OS can lead to many errors, so it’s a good idea to keep your iPhone or iPad up-to-date whenever a new update gets released. Updating your device’s software helps fix bugs and glitches, and the “Cannot connect to App Store” is a system bug on your iPhone or iPad.
- Sign out of Apple ID and sign back in: Sometimes, signing out of your Apple ID can troubleshoot issues on apps related to it, like Apple Music and the App Store.
Note: Before you sign out of your Apple ID, be sure that you know your Apple ID password. Remember that your Apple ID is your only way to access Apple services and all your Apple devices.
- Check your Time and Date Settings: It’s also essential to have your Date and Time set correctly on your phone, as this is needed for some services to connect. It’s crucial for your device’s date and time to be synced with your location’s time zone so that the App Store can connect.
- Force restart: Force restarting is another way to refresh your iPhone or iPad. This may help the App Store load properly if it’s not working due to a minor bug or software glitch. Rebooting your iPhone or iPad may also solve issues related to its network or software.